Privacy Policy
.st0 { fill: #e66025; }
Capability Statement

Privacy Policy for Allquip Website

1. Collection of Personal Information

We may collect personal information such as:

  • Your name, business name, address, phone number, and email address.
  • Details relating to enquiries, orders, and transactions with us.
  • Information provided when you complete forms, request quotes, or communicate with our team.
  • Technical data including IP address, browser type, and website usage statistics through cookies and analytics tools.

Where reasonable and practicable, we will collect personal information directly from you. In some cases, we may collect information from third parties such as contractors, service providers, or publicly available sources.

2. Use of Personal Information

We use personal information for purposes including:

  • Responding to enquiries, providing quotes, and delivering products and services.
  • Managing accounts, transactions, and customer relationships.
  • Improving our website, products, and customer service.
  • Sending marketing communications, updates, or promotional offers (you can opt out at any time).
  • Meeting legal and regulatory obligations.

3. Disclosure of Personal Information

We may disclose your information to:

  • Our employees, contractors, and trusted service providers who assist in delivering our services.
  • Business partners, suppliers, and logistics providers involved in fulfilling your orders.
  • Regulators, law enforcement agencies, or government bodies when required by law.
  • Other third parties with your consent.

We do not sell personal information to third parties.

4. Data Security

We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification, or disclosure. Electronic data is stored in secure systems with restricted access. Physical files are stored in controlled facilities.

5. Access and Correction

You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate, out of date, or incomplete. Requests should be made in writing to the contact details below. We will respond within a reasonable timeframe.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve user experience, analyse traffic, and deliver relevant content. You can disable cookies in your browser settings, although some website features may not work as intended.

7. Overseas Disclosure

In limited cases, your personal information may be disclosed to overseas service providers, such as cloud hosting or IT support providers. Where this occurs, we take steps to ensure your information is handled in accordance with the APPs.

8. Direct Marketing

We may send you information about our products and services. You can opt out of marketing communications at any time by following the unsubscribe link in emails/SMS or contacting us directly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Allquip Water Trucks

1800 620 154

[email protected]

49 Racecourse Road

Rutherford NSW 2320

Subscribe To Our Newsletter